Update. I did hear back from their tech. I had to activate via phone. Software works great now!
Worked like a charm upgrade to a win 7 pro version!
I followed the instructions, but the activation key did not work. An error message appeared saying that it had been used too many times. I'm waiting for customer service to help me out.
This is why I gave a one(1) Star the product does not work.
Thank you,